Q-Pilot – WhatsApp Metro Co-Pilot
Q-Pilot is a WhatsApp-based solution that brings Mumbai Metro timetables, routes, and station info directly to commuters — no extra apps required.
Problem: Existing tools like m-indicator focus on local trains, while Mumbai Metro’s official WhatsApp bot lacks key features like schedules and navigation.
Solution:
Metro info on WhatsApp (timetables, routes, nearest station)
Multilingual (English, Hindi, Marathi)
Extends existing metro ticketing bot
Location-based station detection
Built using WhatsApp Cloud API + qRaptor agents
Impact:
Saves time with clear schedules
Inclusive for non-tech-savvy users
Complements official metro systems
Scalable to other Indian cities
Flow:
Example Usage:
Impact & Benefits
Ease of Access – Metro info on WhatsApp, no extra app installs
Time Savings – Clear, accurate timetables reduce confusion + waiting time
Bridging Gaps – Complements m-indicator + existing WhatsApp ticketing bot
Eco-Friendly Push – Encourages more people to take metros
Inclusive Design – Even the least tech-savvy can use it
Future-Ready – Ticketing + alerts + route planning all within WhatsApp
Current Limitations
WhatsApp Business Requirements – Full features need a verified WhatsApp Business account
Live Updates – Cancelled/delayed trains not shown unless official feeds integrated
Data Dependency – Manual updates required for timetables
Internet Requirement – No offline mode available
Integration Challenges – Ticketing/metro APIs need authority collaboration
Scalability – Large-scale adoption requires robust backend infrastructure
My Role:
Built timetable system
Managed Whatsapp Integration on Meta Developer Platform
Did Documentation on Gitbook, Github,Linkedin, Youtube & Instagram.
Socials (Links):
